![]() ![]() And things should be easier for delivery drivers because the test restaurant has dedicated delivery driver parking spaces and a separate delivery pick-up room. Though if you don't feel like using the app, all is not lost, as the location also has digital ordering kiosks. "The technology in this restaurant not only allows us to serve our customers in new, innovative ways, it gives our restaurant team the ability to concentrate more on order speed and accuracy, which makes the experience more enjoyable for everyone," Keith Vanecek, the franchisee operating this new location, stated.Ĭustomers willing to exit their vehicles can find an even faster way to grab their food via a dedicated pick-up shelf inside. Their order is delivered to cars via a conveyor, reducing human interaction even further. Separate from the traditional drive-thru, this new lane is specifically for customers who placed their orders in advance through the McDonald's app. But now that customers can order remotely through apps, restaurants are realizing a pick-up window may be all that's necessary. In June, Taco Bell revealed its restaurant of the future, which features multiple pick-up-only lanes, and this week, McDonald's followed suit, unveiling a similar concept at its new test location just outside of Fort Worth, Texas.Īmong several new features at this small-format, take-away-focused location is the "Order Ahead Lane," described by McDonald's as "a brand new way to pick up your order." Drive-thrus were constructed to allow customers to place and receive orders with ease. ![]()
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